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FAQ

Here's what we get asked -  If you're thinking of booking us please check these.

If we've missed anything don't hesitate to email or call us, we're happy to help and answer any questions you have!

WHAT DOES YOUR PRICE INCLUDE?

Our regular price is for the 7 piece band.  We usually play for 2 hours ( 2 x 60 minute sets ) plus we provide a DJ service for when we aren't on stage up until 11.59pm

DO YOU HAVE PUBLIC INSURANCE AND PAT TESTS?

Yes - we have full Public Liablity Cover and our equipment is regularly safety tested, we can email you or your event planner/venue a copy of the current certificates on request.  Most venues require bands to have this level of cover (so that the venue meets it's own insurance requirements),  it's always worth checking this when you book any bands or musicians.
BTW we play larger venues and festivals regularly too, so we also have ready to send technical specifications if required, just ask if you need them.

I WANT TO BOOK YOU! WHAT NEXT?

Easy! Just get in touch, we'll ask you for details about your event, and confirm if we are available on the date.  We will then send you a booking agreement, and when you're ready to book we'll ask you to pay a 10% deposit to confirm the booking and secure the date.

CAN WE COME AND SEE YOU BEFORE WE BOOK?

Yes, it's often possible, although please remember most of our gigs are "closed" private events (weddings, corporate events, private parties etc.) However, if you send us a message we can certainly keep you informed of any public performances that come up!
We want to ensure that you are 100% confident with us before making a booking so please feel free to send us a message with any questions or queries you have. You can also check out our promotional videos, demos and our testimonials page to see what other people have said about their experience with us!

HOW LONG DO YOU PLAY FOR?

We play for up to a total of two hours on stage, typically 2x60 minute sets with one break and finish by midnight. Other bands offer more extended sets, but these bands don't perform with the energy, enthusiasm and vibe that characterise UPP. However, we advise against, were possible, fragmenting sets, for example, 3x40min sets, or having buffet or food served while the band is performing, which generally has the effect of interrupting the flow and continuity of the event. If you need us to arrive earlier or stay later, just let us know in advance of the event.

HOW MUCH TIME DO YOU NEED TO SET UP, AND GET OUT?

A comfortable set-up and sound check time is 2 hours, depending on the venue, its access and the event. Some events require more equipment, and as a result, the set-up time is extended. De-rig time is usually 1 hour, again depending on the venue. The band must be able to sound check before the start time to make sure the sound is perfect for our audience.

DO YOU TAKE REQUESTS?

Due to the style of the UPP band, the complicated arrangements, medleys and specially programmed lighting show we have included within our performance, we are unable to take requests on the night. However if you have any specific songs you would like included, as long as they fit within the style of our set list we will do our best to include some of them into our set. This would need to be discussed at the booking stage.

DO YOU PROVIDE DJ OR BACKGROUND MUSIC BETWEEN YOUR SETS?

Yes, we provide a virtual DJ service for when the band isn't playing, so there can be background or party music throughout the evening. If you want to choose a DJ playlist (maybe a themed evening, or your favourite tunes) just let us know, we can arrange that with you too.

CAN YOU PLAY FOR OUR FIRST DANCE?

Yes, we'll discuss this with you at the time you book us and we will learn it especially for your wedding day, or of course we can play the original recorded version for you. If you would like us to learn and play your first dance live, let us know your song choice at least 4 weeks in advance... it's good to be prepared!

WHAT STAGE AREA OR ELECTRICITY DO YOU NEED?

We need a performance area which must be level and dry (we're thinking of marquees and outdoor gigs here!). It doesn't have to be a raised stage, but we do need an area of 4 metres deep by 5 metres wide to fit 8 people and our equipment and will also require a 2 metre by 1 metre space at the back of the room for our sound engineer and sound desk. For power we need a minimum of 4 13A (safe) sockets, and if you're using a generator for an outdoor event, please ensure that it is capable of delivering a steady 4KW without any problems, also that it is being operated/installed by a suitably qualified person.  For larger events, give us a call and discuss the details - we are used to playing festivals, parties etc so have come across most issues already and helps visitors get the support they need in the most efficient way.

WHERE ARE YOU BASED & HOW FAR CAN YOU TRAVEL?

We are based in Plymouth, Devon but can travel anywhere within the United Kingdom and we can also be booked for international events.

CAN I HIRE MY OWN SOUND/LIGHTING COMPANY?

Of course we would always prefer to work with our own sound and lighting engineers as they know the band and they know our setup but we are happy for you to hire your own sound and lighting company! In this scenario, we provide the instruments and back line for our performance. This may be preferable for international gigs, or if you are putting on a larger event or festival with multiple bands. Please see our minimum requirements on the Equipment & Tech page. Do not hesitate to contact us if you have any further questions about this!

WHY DO WE HAVE TO FEED THE BAND?

More often than not, you will see us for the first time when we get on stage, but usually, we will have already been at the venue for a minimum of three hours. Add to that the remainder of the evening, travelling time and de-rig time and the average day for one team is between 12 and 15 hours.
Soft drinks and a hot meal are a standard part of all professional event band contracts.

HOW LOUD IS THE BAND?

We have performed at many events, all of which have very different volume requirements. While we emphasise that UPP is a party band, which by its nature is lively and requires a certain volume level to achieve a good dynamic performance. We will always endeavour to set and adjust our volume to a reasonable level in line with the clients and venues requirements where possible. If there are any specific sound limits in the venue we will need to know this at the booking stage.

DO WE NEED TO BOOK A DJ AS WELL AS THE BAND?

No, but you can. We come with a free playlist service ensuring no gaps in your music entertainment for the evening. Our engineers will also keep the party going all night up until 11.59pm! Or if you choose our Gold Package you will have the option of a live DJ service from when the band finishes up until 1am if required. 

CAN ONE OF MY GUESTS SING WITH YOUR BAND?

We really enjoy having a sing a long, but we have to ensure that those who wish to come up on stage to sing have some experience in performing in front of a crowd. We as a band only ask that you can give advanced notice of any guests (not the evening of our performance) so this can be catered for. Due to the amount of moneys worth of equipment on stage we will not allow anyone apart from the band or our engineers on stage during the event unless previously arranged.

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